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Browser Cache Troubleshooting

Clear browser cookies and cache to resolve login issues with your feedback hub.

Ayush Jangra avatar
Written by Ayush Jangra
Updated over a month ago

Let's clear your browser data to resolve the login issue. Please follow these steps carefully:

Step-by-Step Instructions

  1. Open your feedback portal in your web browser
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  2. Access developer tools by right-clicking anywhere on the page and selecting "Inspect" or "Inspect Element" from the dropdown menu.
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  3. Navigate to Application tab by clicking the "Application" tab at the top of the developer panel.
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  4. Navigate to browser data by clicking the "Application" tab at the top of the developer panel. If you don't see "Application," look for "Storage" instead.
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  5. Clear browser data by clicking the "Clear All" or "Remove All" button at the top of the panel.
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  6. Test the fix by closing the developer tools, refreshing the page (F5 or Ctrl+R), and trying to log in again.

If you continue experiencing difficulties. We're here to help until everything works properly.

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