Wondering how to handle feedback for several products? Here's our guide to choosing the right setup based on your product portfolio.
Strategic Options
Your approach depends mainly on how related your products are to each other:
Distinct, Unrelated Products: When your offerings serve completely different purposes or markets, we suggest setting up individual workspaces.
Related Product Suite: For products that share audience segments or belong to a unified ecosystem, a single workspace with internal divisions often works best.
Separate Workspaces for Distinct Products
When your products have little overlap in functionality or target audience, dedicated workspaces provide important benefits:
Each product gets its own customized environment with tailored settings, branding, and structure. This complete separation keeps feedback organized and product-specific.
Important: This setup requires individual subscription plans for each workspace. Need help with multi-product pricing? Our team at [email protected] can create a custom package for your needs.
Single Workspace for Related Products
For products that share common elements or audiences, a unified workspace with internal organization offers several advantages:
You can create product-specific boards while maintaining centralized management. Set up dedicated user segments for each product and customize access permissions accordingly. This means users only see feedback boards, changelog entries, and other content relevant to their specific product.
This approach streamlines your admin experience while still delivering personalized user experiences. Everything stays under one roof, making cross-product insights more accessible while keeping each product's content properly segmented.