Easily transfer your user feedback from Canny to Supahub with this guide, using just a CSV file.
The process is swift, taking less than 3 minutes. Let’s dive in!
Exporting Feedback from Canny
You can export either all your feedback or selected posts using filters.
Navigate to your Canny feedback page.
Select the boards and filters for the posts you want to export.
Click on 'Export Data' then choose 'Export'.
Importing Feedback into Supahub
Make sure you've set up the necessary statuses and boards on Supahub before you begin importing.
Go to 'Settings' then 'Import'.
Upload your CSV file containing feedback data.
Map the data fields to Supahub equivalents, like matching 'upvotes', 'title', 'description', etc.
Once fields are matched, click ‘Next’.
Assign the correct statuses, like selecting 'In Review' for 'open' feedback.
Ensure boards are matched correctly; create them in 'boards' section if needed.
Click 'Import' to initiate the process.
Congratulations, you've successfully migrated your feedback! 🎉
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